Deckard

Outlook

We turn shared Outlook mailboxes into tracked queues with owners, response times and an audit trail.

Outlook sends New messages to Shared-mailbox triage (Your service), which updates Salesforce and SharePoint.

How we connect

  • Microsoft Graph with an app registration in your tenant
  • Permissions limited to the named mailboxes
  • Change notifications for new mail as it arrives

What we build

  • Attachments extracted and filed against the right record
  • Calendar writes for scheduling flows, inside your tenant’s policies

More communications and coordination

Plan your Outlook project

Tell us which systems are involved, and we’ll give you a fixed price for the work.