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Contact

Calls answered and booked

Voice AI agents

When the office is closed or every line is busy, an AI voice agent answers, books the visit and saves the transcript to your customer records. A call that would have gone to voicemail becomes a booked visit.

Start a conversationSee it step by step

LIVE DEMO LINE: +1 770 588 0152

After‑hours callInbound · Front desk line · 19:43:20Live1:18

Office closed · answered by the voice agent

Agent speaking

To the caller Delivered

Your repair visit is booked for Thursday at 10:00. A technician will check the breaker in Building C. Reply here to change it.

Written to the technicians’ calendar

The caller has the booking in writing before the call ends.

See it work

A call, end to end

What the voice agent handles

Open-source software runs each call: Dograh and Pipecat for the conversation, LiveKit for the audio.

  1. 01After-hours and busy-line answering on the numbers you have
  2. 02Reminder calls, and calls that screen new leads
  3. 03A spoken replacement for the “press 1” phone menu
  4. 04Live transfer to staff with a summary of the call
  5. 05Transcripts, outcomes and recording links in your customer records
  6. 06Rules for when a call goes to a person
Yours at the end

front-desk-voice/

flows/6 call paths, each editable

prompts/Greeting and intake text

numbers.yamlEach phone line and its path

deploy/Hosting for the call software

The after‑hours call, from ring to booking

TodayA missed call

Left on voicemail until the office opens

01Pick up
DialedMain line
Phone serviceYour current one
LanguageEnglish (US)
02Check
CallerKnown customer
Prior visits2 on file
Emergency ruleNot met
03Book
Visit length2 hours held
ReminderWed 18:00, by text
Customer recordCall note added
OutIn your systemsBooked
Callbacks owed0
VoicemailNone left
RecordingYour own cloud storage

By industry

On the phone for a clinic, an agency and a contractor

MRI reminder callDay before, 17:00
Calls about tomorrow’s 09:30 MRI
Identity confirmed by date of birth
Patient asks to move to Friday
Friday slots read from the schedule
3Friday is outside the auth dates
Held for a call from the auth coordinator
4Confirm the new slot by text
Written back to the appointment

A move that breaks an authorization goes to a person.

Healthcare providers

Shift confirmationsEvening before
Yes to the 15:00 shift
Written back to the assignmentConfirmed
Asked for the gate address
Sent by text during the callAnswered
Cannot make the shift
Recruiter told during the callReopened
Two calls, no answer
Left to a personTo recruiter

Nothing is left to voicemail twice.

Staffing and recruiting

After‑hours line, last night4 calls
Water heater leaking
Existing customer, emergency rule metDispatched
Panel upgrade estimate
Tue 08:00 with the estimatorBooked
Crew lead asks the start date
Sent from the schedule by textAnswered
Caller disputes an invoice
Transcript left for the officeCallback

The office starts the day with one callback.

Construction and trades

How it goes live

  1. 01 · Optional

    Call review

    We listen to your recorded calls and list why people call

  2. 02 · Optional

    Demo on your script

    A test line that answers with your hours and services

  3. 03 · Voice AI

    Live on your numbers

    Each call updates your calendar and customer records

  4. 04 · Ongoing

    Transcript review

    Call paths tuned each week from real calls

Related services

Once the repair visit is booked

Opens a repair job on the technicians’ job board.

Custom software development

Replies to its confirmation text are answered by chat.

Conversational AI and chatbots

Written to the CRM and the technicians’ calendar at once.

System integration and APIs

All solutions

Send us a week of missed calls

Or call the demo line: +1 770 588 0152.

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