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of the future

Custom software and AI that brings in more business and saves your team time, built on the systems you already use.

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Patient intake and claims operations

Intake
Eligibility
Claims
Denials
Outreach
Reports

Operations

September 2026
  • Eligibility batch, morning run08:30
  • Denial review queue, 12 items11:00
  • Payer portal sync14:00
  • Referral fax sweep15:30
  • Prior auth follow-ups16:00
  • Claims submission batch17:30
  • Nightly 837/835 reconciliation02:00
MoMTuTWeWThTFrFSaSSuS123456789101112131415161718192021222324252627282930

Clean-claim rate

30 days

94.2%Target 95%

Assistant

  • Which referrals are still missing insurance information?
  • Summarize yesterday’s denials by payer.
  • Which claims were denied twice by the same payer?

Integrations

6
athenahealth
Epic
Availity
Waystar
Twilio
Docusign

Denial rate

90 days

4.1%

Recent chats

  • Referrals missing insurance6m
  • Top denying payers this week?40m
  • Prior auths expiring in 7 days2h

Operations

September 2026
  • Eligibility batch, morning run08:30
  • Denial review queue, 12 items11:00
  • Payer portal sync14:00
  • Referral fax sweep15:30
  • Prior auth follow-ups16:00
  • Claims submission batch17:30
  • Nightly 837/835 reconciliation02:00
MoMTuTWeWThTFrFSaSSuS123456789101112131415161718192021222324252627282930

Clean-claim rate

30 days

94.2%Target 95%

Integrations

6
athenahealth
Epic
Availity
Waystar
Twilio
Docusign

Recent chats

  • Referrals missing insurance6m
  • Top denying payers this week?40m
  • Prior auths expiring in 7 days2h

One team,start to finish

Planning, building, connecting and running your software, at a fixed price agreed up front.

After-hours callOffice closed

Inbound at 19:42 · 1:46 call

Answered19:42:02
Thu 10:00 slot taken19:43:05
On the calendar, text sent19:43:20
Call ends19:43:48
Calls answered and booked. Calls after closing time become paying jobs.
Invoice numberINV‑4471
Purchase orderPO‑2214
Total$18,240.00
Line 4Exception
Documents read for you. Only a line that fails a check goes to a person.
Days to resolveIn range

3.6

TCK‑4824Billing dispute5.2 days
TCK‑4831Part on order4.6 days
TCK‑4827Address change2.3 days

Business days from a ticket opening to its resolution.

Numbers everyone agrees on. Each links to the tickets behind it.
Purchase request5 steps
1Read the request
2Check the approval limit
3Finance directorWaiting
4Create the purchase order
5Update the ledger
Routine work done across systems. It waits for a person when a decision is needed.
Address changeIn sync
CRMWeb portalBillingERPSupport deskData warehouse
Changed in CRM at 09:12Written to 5 systems by 09:14
Systems that stay in sync. Change an address once, and every system gets it.
Checkout latency alert

Objective: 99% under 800 ms

38% of the error budget spent

Checkout requests slower than the objective
On-call paged at 09:12, runbook attached
Alerts that matter. Each real problem goes to one person on call, once.

We connect what you already bought

Your CRM, ERP, industry systems and spreadsheets. We build on them and connect them.

SalesforceHubSpotNetSuiteQuickBooksStripeShopifyEpicathenahealthYardiproject44ProcoreAviontéClioGuidewireSnowflakeSlackTwilioZendesk
Browse all 59 integrations

Your business data stays in your business

Every system runs in your cloud account, on hardware you own, or in a separate cloud account we run for you. Patient data covered by HIPAA can stay on your own premises.

How we work
Your serviceDeckard access limited, and you can revoke it Database Logs and history Keys and passwords

your cloud, or a separate one we run for you

Find the serviceyou need

Pick the closest match, or tell us about the problem.

All solutions
Bespoke solutions

Built for your industry. Twelve industries, each with its own systems, documents and rules.

All industries
Operations queue

Referral fax — insurance read

Auto

Lease abstract — suite 400

Extracted

Forklift cert expired

Chase

EDI 214 — 3 partners mapped

Done

Tell us what should not stay manual

A process, a spreadsheet or a system. We come back with a fixed price.

Start a conversation