Retail and e-commerce

One stock count for every channel

Stock, orders and support kept in step across every channel you sell on.

Start a conversation See what we build

Stock and ordersChannelsInventory

All channels, today

Stock counts as of 11:00

Orders today

612

4 channels, one ledger

Lines at stockout risk

17

in 4 of 6 product groups

Blended margin, week

38.2%

after channel fees

Returns awaiting a grade

22

12 back on the shelf

Best seller, days of cover3 days

ATL DC, last 8 days

Stock and order risksRanked by dollars at risk

Bundle part short at CLT DC2 days of cover · 40 open bundle ordersReorder
Marketplace listing oversoldReserve not shared across channelsFix
Chargeback opened on order 44790Card network · evidence due FridayRespond

See each stockout before it happens

Know which product runs out where, in time to move stock before a sale is lost.

Days of coverPer product and location, against the next delivery.
One inventory numberStock updated on every channel at once, so a second listing cannot oversell it.
Profit per orderWhat each sale keeps once channel fees, shipping and returns come out.

Days of cover by product and location
On hand over daily sales, against the next delivery3 out before delivery

Best sellerThu Sep 24

ATL DC252 on hand · 84 a day3daysOut Sep 19

Store 248 on hand · 12 a day4daysOut Sep 20

Store 199 on hand · 11 a day9days1 day spare

Bundle partTue Sep 22

CLT DC60 on hand · 30 a day2daysOut Sep 18

ATL DC140 on hand · 20 a day7days1 day spare

Weekly refillSat Sep 26

Online336 on hand · 28 a day12days2 days spare

Lines at risk

17

Product groups

4 of 6

Earliest out

Fri Sep 18

Route each order to the location that can fill it

Orders ship whole from the store or warehouse that meets the promised date.

Split or waitA rule decides whether a two-location order ships split or a day later.
Carrier labelsThe cheapest rate that still meets the promised date, bought when the order is picked.
Ship-from-store capacityEach store’s daily order limit, so a busy store is skipped before it falls behind.

Answers, returns and stock counts

Support and stock that agree on what is on the shelf.

Customer questions todayAnswers from the order

Where is my order?
Carrier · out for delivery by 19:00Tracked

Can I return this?
Policy §3 · 30 days, 12 leftIn policy

Is this in stock at store 2?
Store 2 · 4 on handStock checked

Can I change the delivery address?
Still at the store · address updated on the orderUpdated

Can you refund me now?
Case 4471 · order, photos and policy attachedTo an agent

Anything that costs money or changes a policy goes to a person.

Return dispositionContinuous

Read the return reason and the condition photos
Against the original order line

Route to resell, refurbish or write off
By the rule you set

3One item exceeds the write-off threshold
Held for approval with the value shown

4Refund once the grade is set
Against the original payment

5Put resellable stock back on the shelf
Listed with its grade, such as open box

Each decision is logged against the order line.

Also built for retail

Channel scorecardsUnits, returns and fees by channel, week over week.Store team toolsReceiving, transfers and ship-from-store picking on the store’s handhelds.

Behind your store and support desk

A return graded resellable restocks in Shopify, and its refund posts to NetSuite.

ShopifyStorefront

Salesforce Commerce CloudCommerce platform

NetSuiteERP

StripePayments

KlaviyoEmail and texts

ZendeskSupport desk

ShipStationShipping labels

AirtableProduct content

SlackStore team chat

Google SheetsRange plans

Other industries

Healthcare Commercial real estate Data centers Staffing Professional services Legal Accounting Insurance Manufacturing Construction Logistics All industries

Flag the product you run out of first

We price the fix for that product before anything is built.

Start a conversation