Alerts that reach one person
Infrastructure monitoring and SRE
Each service gets a clear performance target, and each real problem alerts one named person, once. Checkout and booking pages are watched closest.
38%of budget spent
- Paged at
- 09:12
- Pages sent
- 1
- Budget window
- Sep 1–30
Paged once to the checkout on‑call
The checkout on‑call picked it up three minutes later.
See it work
One problem, one alert
From first alert to fix
Performance data in Prometheus and VictoriaMetrics, logs in OpenSearch, equipment lists in NetBox.
- 01Performance data and logs from every server and app in one place
- 02Service targets, and how often each may be missed, agreed with you
- 03Alerts that go further up the chain as the impact grows
- 04Fix guides, incident reviews and an on‑call schedule people can sustain
- 05Capacity and trend reports for each service
- 06Maintenance windows that silence the alerts they cause
observability/
stack/Data collection, storage and dashboards
slo/Speed and error targets for each service
runbooks/A fix guide for each alert
routing/Who gets alerted, by severity
The checkout latency alert, sent once
Posted to a busy shared channel
By industry
Alerts routed in a data center, a shipper and a plant
40 of 48 hours on the install SLADue 14:00
Shift lead has the port detailsPaged
Technician on site within the hourOn track
Closed at 61 hours of 72Met
Each clock starts when the customer’s order is accepted.
Data centers and colocation
99.5% objective, 12% spentOn target
Ticket raised; the objective holdsNo page
The late carrier is counted once1 ticket
Raised by the gateway itselfOn-call
A late carrier opens a ticket; only a gateway fault alerts on-call.
Logistics and supply chain
Lines 2 and 4 report gaps
91% of this month’s budget spent
Line lead told the data may lag
Held for the maintenance window
A low error allowance alerts plant IT and tells the line lead.
Manufacturing and industrial
How it goes live
- 01 · Optional
Alert audit
30 days of alerts sorted into real, noise and duplicate
- 02 · Optional
One service, measured
One service with a target, an error allowance and alerts
- 03 · Monitoring and SRE
Every service
Targets, alert routing and fix guides for every system
- 04 · Ongoing
Stay on call
We take the on-call shifts, or train the people who do
Related services
What the checkout latency alert leaves behind
Send us a month of alerts
You get an audit of your alerts and an owner for each one.