Deckard

ServiceNow

We keep ServiceNow’s asset records matched to what is installed, and fix approval steps that teams skip.

NetBox and Sunbird feed Asset record matching (Your service), which sends Asset changes to ServiceNow.

How we connect

  • Table and Scripted REST APIs through a dedicated integration user
  • Import Sets for bulk loads
  • Outbound REST or a MID Server where your architecture requires it

What we build

  • Tickets closed by the system that caused them
  • Reporting across ServiceNow and the equipment it tracks

More infrastructure systems

Plan your ServiceNow project

Tell us which systems are involved, and we’ll give you a fixed price for the work.